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SerenityGPT overview

SerenityGPT is an AI layer for enterprises that enables rapid configuration of AI use cases while meeting strict requirements for data privacy, governance, auditability, and observability. The same core technology applies consistently across departments, datasets, and use cases.

Common use cases

  • Chatbots over documentation. Public-facing and internal knowledge bases with conversational search.
  • Structured data extraction. Extract structured information from unstructured data such as financial statements, tax documents, payslips, diagrams, and floorplans.
  • Zero-click access to your data. A single conversational window into CRM, ticketing, IT, and other data platforms.
  • Report preparation. Generate reports from enterprise data sources.
  • Task and workflow automation. Automate any repetitive task or a sequence of tasks that involve decisions based on documented rules and look up information internally or externally.

What makes SerenityGPT different

  • Turnkey, not DIY. SerenityGPT delivers ready-to-use solutions, not a generic toolkit that requires significant effort and expertise to assemble.
  • Runs in your infrastructure. Unlike SaaS offerings, SerenityGPT operates entirely within the customer's environment. No data leaves the network.
  • Self-management option. Organizations can fully own and operate the product independently, an option rarely available from other vendors.
  • Fast implementation. New use cases go from concept to production in days, not months.
  • One platform for all use cases. A single configurable platform serves every department, dataset, and portfolio company. All ingested data and components are reusable across use cases, eliminating the need to onboard separate vendors or re-ingest data for each new requirement.

Evaluation system

A core component of SerenityGPT is an automatic evaluation system that measures AI performance per use case and dataset. The system evaluates correctness of answers, accuracy of field extraction from PDFs and images, and outcomes of automation. Over 50 golden sets have been accumulated across use cases and datasets to validate configuration changes before they reach production.

Delivery and collaboration

SerenityGPT offers flexible engagement models. Organizations that prefer a fully managed experience can rely on a turnkey, white-glove service where SerenityGPT handles everything end to end. Organizations with in-house AI teams can use SerenityGPT as an accelerator, delivering production-ready use cases significantly faster than building from scratch.

Live example

Perforce's Puppet documentation site at help.puppet.com features a public-facing chatbot powered by SerenityGPT. Click the search box to try it.